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PRIVACY POLICY

A LEGAL DISCLAIMER

Privacy Policy (UK GDPR Compliant)

Effective Date: 01/09/2025

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PermanentLine UK is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing address, shipping address.

  • Payment Information: Credit/debit card details or other payment methods.

  • Technical Data: IP address, browser type, operating system, and other technical details about how you use our website.

  • Order Information: Details of products you purchase or enquire about.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process orders: Handling your purchase, payments, and delivery.

  • To improve our services: Understanding how you interact with our website and enhancing your user experience.

  • To communicate with you: Responding to inquiries, sending order updates, and marketing emails if you’ve consented.

  • For legal reasons: To comply with UK laws, such as accounting, fraud prevention, or customer protection.

3. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist in the operation of our business, such as:

  • Payment processors (for payment transactions)

  • Delivery carriers (for shipping)

  • Email marketing services (for sending newsletters)

We ensure that all third-party services comply with GDPR and have strict data protection policies.

4. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections if any personal data we hold is inaccurate.

  • Right to Erasure: You can request that we delete your data, subject to certain conditions.

  • Right to Object: You can object to how we process your data in certain situations.

  • Right to Data Portability: You can request your data in a machine-readable format.

To exercise these rights, please contact us at infopermanentline@gmail.com.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to safeguard it. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Cookies

We use cookies on our website to improve your user experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can manage your cookie preferences through your browser settings.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

8. Contact Information

For any questions or concerns about how we handle your personal data, or if you wish to exercise your rights, please contact us at:

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