Shipping Policy

A legal disclaimer

Effective Date: 01/09/2025

Thank you for shopping with PermanentLine UK! We aim to provide you with a seamless and efficient shopping experience. Below are the details about our shipping process.

1. Shipping Locations

We currently ship within the UK only. At this time, we do not offer international delivery.

2. Shipping Fees

Shipping fees vary based on the size and weight of your order. You can view the shipping cost at checkout before confirming your purchase.

UK Shipping (Standard): Orders are sent by standard delivery.
International Shipping: Not available at this time.

3. Processing Time

Orders are processed within 2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Times

UK Standard Delivery: Typically arrives within 3–5 working days after dispatch.

Please note that during busy periods (e.g. holidays or sales), delivery may take longer.

5. Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number (if applicable) so you can follow your delivery.

6. Shipping Delays

While we aim to ensure timely delivery, we cannot be held responsible for delays caused by third-party couriers or adverse weather conditions. If you experience a delay, please contact us and we will do our best to assist.

7. Lost or Damaged Items

If your order arrives damaged or you believe it is lost in transit, please contact us within 7 days of receipt. We will work with the carrier to resolve the issue and offer a refund or replacement.

8. Contact Information

If you have any questions about our shipping policy, please contact us at:

Email: infopermanentline@gmail.com